Promptmoney

OUR COMMITMENT

Responsible
Credit by Design

We believe device financing should be transparent, fair, and sustainable — creating more opportunities today and brighter tomorrows for everyone.

OUR PRINCIPLES

A Fairer Future
for Everyone

Responsible credit is at the core of everything we do. Our principles guide how we design, deliver, and grow our platform — for consumers, retail partners, and society.

Transparency

Clear information, no hidden fees, and straightforward terms.

Affordability

Responsible credit assessments to help ensure repayments are manageable and sustainable.

Data Protection

We protect your data with industry-leading security and privacy standards.

Fair Treatment

We treat everyone with respect, without discrimination, and provide equal access to opportunities.

IN PRACTICE

How We Apply
Responsible Credit

Our responsible credit approach is built into every step of the journey — from application to ongoing support — to help people access the devices they need, in a way that's right for them.

Help People Understand

We provide clear, easy-to-read information so you can make informed decisions.

Responsible Decisioning

We use fair and responsible assessments, considering affordability and individual circumstances.

Clear Repayment Communication

We make repayment terms, dates, and options simple and accessible.

Ongoing Support and Resolution

If you ever face difficulties, we're here to listen and work with you on a solution.

SUPPORT

We’re Here
When You Need Us

If you have a question, concern, or want to make a complaint, our team is ready to help. We take all feedback seriously and work to resolve issues quickly and fairly.

OUR BELIEF

Built for Long-Term Access,
Not Short-Term Pressure

We're committed to responsible credit because we believe in the power of technology to create opportunity — not debt. A fairer, more inclusive tomorrow is a brighter tomorrow for all.

TAKE THE NEXT STEP

Together for a Brighter, More Inclusive Tomorrow.

Discover how our responsible approach to credit is creating more opportunities for everyone.

Read Our Principles